Clear terms for
confident collaboration.

1. Acceptance

By registering for or using Lexora, you agree to these Terms and Conditions on behalf of the organization you represent. If you do not agree, do not use the service. Individual users must also comply with their firm’s internal policies.

2. Accounts & access

• Access is limited to users invited or created by an authorized firm administrator.
• You must provide accurate registration information and keep credentials confidential.
• You are responsible for activity under your accounts, including firm-unit switching where enabled.
• We may require email verification and multi-factor authentication for security.

3. The service

Lexora provides hosted tools for law-firm billing and related practice operations, including clients, matters, time and expenses, invoices, payments, retainers, reporting, and firm settings. Features may vary by plan and market configuration (for example Canada or UAE defaults).

We may improve, add, or modify features. Material reductions to core paid functionality will be communicated through product notices or account contacts when practicable.

4. Firm data & records

• Your organization owns the business content you submit (clients, matters, invoices, and related records).
• You are responsible for the accuracy and lawfulness of data entered by your users.
• Generated PDFs, emails, and reports rely on inputs and settings configured by your firm.
• Retention, export, and professional obligations toward your clients remain with your organization.

Our handling of personal information is described in the Privacy Policy.

5. Acceptable use

You agree not to:

• Attempt unauthorized access to other tenants, systems, or data
• Interfere with platform security, rate limits, or availability
• Use Lexora for unlawful, fraudulent, or abusive purposes
• Reverse engineer the service except where prohibited restrictions are unenforceable by law
• Resell or sublicense the service without written permission

6. Fees & plans

Lexora subscription fees (including CAD plan pricing billed by RavelUp) are as presented at registration or in a separate order. Trials may convert to paid plans as disclosed at signup. Non-payment or plan misuse may result in limited access until resolved. Taxes may apply based on your billing location.

7. Availability & support

We aim to keep Lexora available and secure, but the service is provided on an “as available” basis. Planned maintenance, third-party outages, or events beyond our reasonable control may affect access. Support channels are described on the Contact page and in your plan materials.

8. Warranties & liability

To the fullest extent permitted by law, Lexora and related materials are provided “as is” without warranties of uninterrupted operation or fitness for a particular legal outcome. Lexora is a billing and operations tool; it does not provide legal advice.

Except for fraud, willful misconduct, or liability that cannot be limited by law, RavelUp’s aggregate liability arising from the service is limited to the fees paid for Lexora in the twelve (12) months preceding the claim. We are not liable for lost profits, indirect, or consequential damages.

9. Suspension & termination

We may suspend or terminate access for material breach, security risk, unlawful use, or non-payment. You may stop using Lexora and request account closure through your administrator or support. Provisions that by nature should survive (including ownership of firm data, liability limits, and governing law) will survive termination.

10. Governing law

These terms are governed by the laws of the Province of Ontario, Canada, excluding conflict-of-law rules, unless a written enterprise agreement states otherwise. Courts in Ontario shall have exclusive jurisdiction, subject to mandatory local consumer or regulatory protections that cannot be waived.

11. Contact

Questions about these terms: Contact Lexora or admin@ravelup.com.

We may update these Terms to reflect legal, operational, or product changes. The effective date above will be revised when updates are published. Continued use after an update constitutes acceptance of the revised Terms.